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Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
Product Support
I need to purchase a new Olympus dictation/transcription license. Should I buy a multi-user license or single-user license?
I’m trying to install the new software and the license key is incorrect.
My Olympus DS-5000/DS-7000 recorder isn’t working. Can I get it fixed?
My PC has done an update to Windows10 and now my software can’t be recognised.
Philips SpeechExec Installation Form
My Account
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How do I edit my account information?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping and Returns
If I order today, when will I receive the order?
How much is shipping?
Lowest Price Guarantee
Privacy Policy
Pricing and Billing
I don’t have a credit card. Are there any other payment methods?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
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Additional Support
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